What? Manage contact lists in Lync? Why would you do that? I understand both arguments to this. One one hand, adding contacts isn't that hard to do. Despite being buddy-buddy with Exchange and being very feature packed, Lync is still just an IM client for many organizations. From the end-user perspective, it's as easy to manage as Google Chat, AIM, or Pidgin is (which are all more or less easy to use). So if it's so easy to use, why would you manage contact lists for your users? Because this is a company communication method and all of the other company communication methods are managed by IT. Email, phone system... That's about it. One could argue that it's about providing an efficient way to contact colleagues within your organization. We manage contact lists in Lync for our users (Lync Server 2010) but we're looking to move to Lync Server 2013 and our custom script won't work. I was asked by one of our Admins a while ago to look into a couple tools we...